It’s been awhile since I’ve written a post and after a terrific experience with Patagonia today I felt compelled to exclaim my current enthusiasm for this company.
Today I finally went to the Patagonia store in St. Paul to see about getting my Down Sweater Hoody fixed. The zipper had broken this Spring, and it had a few places that could use some patches. After showing the delightful gentlemen who was helping me, the state of my jacket, he informed me that the zipper is covered under warranty, and they would be willing to replace the jacket, or repair it if I wished. Hazah! I certainly did not expect a free replacement. So I’m pretty happy about that.
Also today I became aware of Patagonia’s upcoming legacy collection. I have to admit that the retro gear featured in a vintage styled photo spread, really brings out the consumerist in me. I think I’ll definitely be picking up the Diamond Quilt Snap-T Pullover. According to the online chat customer support extraordinaire, Willy, The Legacy Collection will be available online starting August 30th.